While shopping around, I found a few places that offered lower prices than you for similar hosting plans, but most -- if not all -- of them claimed the same ridiculous promises of "unlimited bandwidth" or whatnot. As with most brand loyalty, my real reluctance to host with anyone else has been my actual experience with you guys -- my site has experienced 99.99% uptime, and it's always there when I check on it.
Aaron M. / January 2003

Buying web space is confusing!
What you should know about buying web space.
The problem with buying web space, for most people, is that they don't really know what they're looking at when they buy it. They simply buy what sounds like the "biggest" package they can get on their budget, or they buy the first package they see, and think they are all alike.

A package that claims to have "Unlimited" web space, and transfer may sound like the biggest "package" you can get, but rest assured, there are many more important features, and considerations in buying web space. To make things even more confusing,  some hosting companies are cheating and lying to their customers!  Take a second and find out how below:

Space... The "Unlimited" Trap.

When shopping for a web hosting company, keep in mind that many companies offer MUCH less space than what's in our packages, and call it "unlimited." In making this claim, the company will cover themselves with some tiny, well hidden fine print (look real close!), or simply rely on their customers not using all of what they are paying for. When the customer doesn't use all of what they pay for, they can use that space to cover another customer who is using more than what they thought they might. One of the problems with this technique is, they have to cheat all the customers that don't use more space than they expected, to support those who do.

What do we mean by "cheat"? Read the fine print closely with the "Unlimited" packages. You'll almost always discover that you won't be allowed to resell, or even give away "YOUR" web space. In other words, should you decide to make your best friend a web site, or let them use your space to build it in a subdirectory ... that's just tough... it is prohibited by their well hidden fine print. The explanation usually is because people would abuse the "Unlimited" space these companies generously give you. To a certaint extent this is true ... BUT, what effectively happens, is "YOUR SPACE" is limited to exactly what you need for your site.

Note: Some companies will even go as far as deleting your files, and pictures, if they are not linked to a page in your site! A few hosting companies take it a step further. It's not enough to limit you to exactly what you need, but they'll limit you to whatever THEY happen to need to run their servers smoothly!  So when you need more space, instead of moving some domains to a less crowded server to accommodate you, they restrict YOUR "UNLIMITED" space and bandwidth so that they can pack more accounts on the same server and make more money! 

Here is an example of the above principle at work. This is a direct quote from another host's web site:
*The unlimited traffic and disk storage policy has been established for the ease of use and enjoyment of all our customers. We reserve the right to limit your disk usage and/or traffic if your site is negatively affecting the performance of our other customers.
Limit it to what??? EXACTLY how much?? They don't say ... pretty much leaves how much space and traffic you can use for your site up to the hosting company. Apparently, it sounds good for them to say "NO LIMITS!" in their ads, and they probably fool a lot of people who don't read the fine print.

With AllWebCo, not only do you know EXACTLY how much space and bandwidth you have, but YOUR space is YOURS! We don't care if you back-up your hard drive on it! You paid for it, and it's yours, period! With options such as extra telnet/ftp/pop accounts, your customers/friends can have their own password, to edit their sites.

Sure, we could say "unlimited" because the odds are, you'll never use all the space that comes with your package. Our philosphy is simple ... top-notch customer service means being up front, and honest with customers. You should always know exactly what you are getting, with no hidden charges. We don't want to cheat, or overcharge "the little guy", just on the off chance that another customer might actually use more space than we thought they would. It's just plain dishonest, and that's bad business!

In reality,  space itself does not make the package.  Even if hosting companies could offer you unlimited space (yes, it's a physical impossibility, but let's pretend), you're still just getting a huge shell of a "vehicle". What's important, is what comes with it! Just as a huge roomy bus with no engine, no air-conditioning, no power steering or brakes, would be horribly un-fun, and difficult to drive... so it is with a web site with lots of space and no features.

All about buying web space - AllWebCo Hosting
Click here to see what's included in our sale package!

Traffic... They Said it was "unlimited"!

Just as "unlimited space" is a physical impossibility, so is "unlimited transfer". Beware of companies that offer this as a feature, as there is always some type of fine print that releases them from actually giving you "unlimited traffic". One common stipulation, is to offer you "unlimited traffic" with a little link to the fine print of:
"If you use more than 20% (or even 10%) of system resources, you don't qualify for 'unlimited traffic'. "
Bottom Line: if you are limited to a percentage of system resources (or limited to anything else for that matter) then  it's nothing short of a lie to represent a hosting package as having "unlimited" traffic!  There are other stipulations, and deceitful methods that many companies use to give you the illusion of unlimited traffic, and once you sign a contract for a year, you can't even back out of it, and find a respectable hosting company.

All about buying web space - AllWebCo Hosting
Click here to see what's included in our sale package!

Cgi-bin... Do you need it or not?

It's important that you understand when you buy web space, exactly what is offered in any given package. This means understanding each feature, so that you'll know if you want or need it, that is available to you. Just because you may not know how to write your own cgi-script, doesn't mean that you won't be able to install a script that you get elsewhere!

For example: If you know you're going to want a guestbook, then select a hosting package that either comes with a guestbook, OR gives you your own cgi-bin, so that you can either get your own guestbook script to run, or write your own. We provide you with both...already set up! Why? Because if you want a guestbook, but don't know how to write your own, you'll have it.

Having your own cgi-bin is extremely important, because cgi-scripts are used in so many ways to do so many things. Almost anything interactive on a web site is done with cgi-scripts. With your own cgi-bin (not just access to a community one) you have the option of using scripts that are needed to run your site. There are many free versions of just about any script you can imagine all over the net. With our packages you can either use the ones we provide or install your own. Here are a few examples of some scripts:

  • Guestbooks
  • Site searches
  • Forms (to email the webmaster, etc)
  • Counters
  • Bulletin boards
  • Shopping carts
  • Rotating banner ads
  • Site traffic statistics programs
  • Random text displayer
  • Free for all link pages
  • Electronic postcards
Even the footers (links, logo, and copyright) on all of our pages are put there by a script (using server side includes, or ssi, which we also provide free support for). If we want to add another link there, we change the text in ONE file, and ALL of our pages are updated at once.

As you can see, cgi-scripts play a lead role in website interactivity! This is why we feel it is SO important to have your own cgi-bin. Most "Unlimited" hosts don't even give you complete access to a cgi-bin (let you put your own scripts in) and others still will let you put your own scripts in, but only after they "approve" it (they'll charge you $75.00 PER HOUR to "look over" your script before approving it)

We don't require that you have your scripts pre-approved. In fact, with AllWebCo, you get your OWN cgi-bin! Don't settle for having "access" to a hand-full of scripts that some hosting company piled there for everyone to use. Even if you know nothing about cgi-scripts, with a little reading, and some practice, most scripts that you find (for free) are easily implemented into your web site.

All about buying web space - AllWebCo Hosting
Click here to see what's included in our sale package!

Email Features... How much is enough?

100 - 500 - Unlimited POP acounts!! Wow ... such a deal!! Now think about it (And read the fine print on sites that offer unlimited POP accounts) - How many POP email boxes do you really need. You probably already have one with your dial-up provider - maybe a few free web-based accounts as well. Unless you're running a site for an extremely large company, chances are you'll never need more than 10 to 15 POP email accounts for your site since you can use aliases/catch-all features for most instances. Many companies advertise "Unlimited Pop accounts" because it makes their packages seem bigger, and probably 95% of all of their accounts never use more than about five of them anyway.

With AllWebCo, your account is setup to receive all emails sent to anything@yourdomain.com in the main pop email box of your account, which by default is yourdomain@yourdomain.com

You do not have to edit anything to accomplish this, but of course you can change it if you like. The difference between a pop account and an email alias, is that a pop account has its own login and password. Think of a pop account like a virtual email box, while an alias simply forwards to somewhere else. As described above, any alias not specifically told to forward elsewhere is automatically forwarded to the main pop account of yourdomain@yourdomain.com

If you do need more pop accounts - we can of course provide them, however most email needs can be handled through the alias and forwarding functions we provide.

Be sure to check what other companies charge for autoresponders, email aliases, email forwarding, and mailing lists (usually 5.00/month each, IF they even offer them) when comparing prices (we say "other" companies because ours are free, and unlimited) Now hold on! ... you said unlimited was impossible?? True! Better use the number 500 or 1000 for email aliases, forwarding, autoresponders, and mailing lists. Even though any mail sent to whatever@yourdomain.com comes to you, without you having to change a thing, there's probably a limit to the number of combinations of keys and numbers on any given keyboard.

These are extremely important features that many companies charge an arm and a leg for! If you had to pay 5.00 each for these features, and you only bought five of each, you'd pay $100.00 per month for these features alone.. that's not counting any web space, traffic, an email account, or anything else. In short, you're much better off not buying these features separately, because they add up quickly. If we charged only 5.00 each, and use a low number like 100 as a ceiling for "unlimited" (That's only 25 of each for email aliases, forwarders, autoresponders, and mailing lists) these features would cost $2,000 PER MONTH!

All about buying web space - AllWebCo Hosting
Click here to see what's included in our sale package!

Misc Features... What do they do?

Secured Socket Layer

Check to see what they charge for SSL access (if you ever decide to accept credit cards on your site, you'll HAVE to have it).  Here's one "unlimited" hosting company's quote: 

"$449 One time setup fee, and $20 monthly fee The secure server setup includes the purchase of a $349 Digital ID from Verisign."

At AllWebCo, we don't try to sell you your own certificate from Verisign, because there's no reason why you can't just use ours, and save your money! We give you FREE Access to our site certificate, and SSL encryption. There's no charge to set it up, and no charge to use it, no matter how much you use it!

MSQL2 Support

Useful for creating and maintaining databases on your site. AllWebCo provides this feature at no cost to you. You simply set it up through the control panel. We allow 4 databases per account.

Server Side Includes

Used for many purposes, such as site-wide traffic counters, banner rotation programs, and much more! (see the cgi-section for another example) AllWebCo provides this feature at no cost to you.

Microsoft Front Page Extensions

An extremely popular program written for web page design, for people who don't know how to program the code to make web pages, and professionals alike. AllWebCo provides support for this program at no cost to you. We will set up your account to be compatible with Front Page extensions at your request.

All about buying web space - AllWebCo Hosting
Click here to see what's included in our sale package!

Support... Can you reach them when it counts?

Almost all web hosting companies offer some form of support. The important questions to ask are:
  • How qualified are the people in support?
  • How do I contact support?
  • How long does it take support to answer my question by email?
  • What if I can't send email to support? Is there a phone number I can call?

All of our support technicians are highly trained, and experienced in every aspect of our web hosting services. You can rest assured that they are more than qualified to handle support for your account and actually enjoy helping you.

Our staff is usually able to answer questions through our support desk or e-mail in 12 hours or less, many times getting you the information you need in just minutes! In fact, if you haven't heard from us in 24 hours, we want you to contact us and let us know about it! We'll make it a priority!

We handle support requests through our support desk, e-mail, and phone. To prevent spamming, phone numbers are not listed on our site, but are given to clients when they sign up.

All about buying web space - AllWebCo Hosting
Click here to see what's included in our sale package!

Referrals... What's in it for you?

Once your web site is running, and especially if your hosting company lists you as a client, or lists your comments in a "testimonial" section, you will find that people will ask you what you think of the company that is hosting your site. They'll want to know what you think of the support you have, and if your company is all they claim to be. Most hosting companies don't offer referral incentives, but we believe that you should be rewarded for the time it takes you to answer email, or explain our services to a friend.

That's why we give you a FREE month of service, for every referral you send us that signs up for our services!

We believe that people are going to seek you out and ask questions regardless of whether or not we list you somewhere on our site. We believe our services are excellent enough that you will naturally be excited about telling your friends, and others who ask, all about us. We are confident that you will be happy enough with our services to recommend us to these people, if we reward you for it or not... It's just our way of saying "Thank You"

If for ANY reason, you are not completely satisfied with our performance, we want to hear from you! Contact us and tell us what's wrong, and how we can make it right for you!

All about buying web space - AllWebCo Hosting
Click here to see what's included in our sale package!

All about buying web space - AllWebCo Hosting

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